Customer Feedback

We’re here to provide specialist support whenever you need it. From helping you select the right cover to meet your business insurance needs through to providing a helping hand when things get tough.  We pride ourselves on offering you great value accompanied with excellent customer service, see what our valued customers say about us.

Some of our recent customer feedback

We’re here to provide specialist support whenever you need it. From helping you select the right cover to meet your business insurance needs through to providing a helping hand when things get tough.  We pride ourselves on offering you great value accompanied with excellent customer service, see what our valued customers say about us…

“The person I spoke to at Premierline was very helpful. They made sure my business insurance needs were met without being pushy and selling me something I didn’t need.”

Mrs Smith, The Conifers Guest House, Insured with Premierline

“I’ve just taken over a small business and needed insurance. The person I spoke to on the phone was very professional and extremely helpful. I would definitely recommend Premierline to other business owners.”

Ms Stenhouse, The Courtyard Restaurant, Insured with Premierline

“They really understood my requirements and were able to provide me with an insurance policy to suit my company’s needs. They were polite, efficient, very helpful and called me back when promised.”

Manufacturer, Insured with Premierline

“It was the best call I have made in ages. The person I spoke to and who put me on cover was fantastic. He was very helpful and not at all pushy. He answered all my questions and called me back when he said he would. All in all a first class service!”

Mr Greenhalf, Windor Estate Agents, Insured with Premierline

“The person we spoke to was very helpful and friendly. He really put himself out to answer our queries which made a nice change. We’ll definitely be getting a quote from them for our other properties which are coming up for renewal soon”

Commercial Landlord, Insured with Premierline

“I recently changed my shop insurance to Premierline. Although the quote was more expensive than my previous insurer, it was a better policy that also covered goods in transit. I took it out because of the excellent customer service I received.”

Mrs Baron, The Sweet Shop, Insured with Premierline

“This is now our 2nd year with Premierline. We have found them to be very professional and along with their parent company Allianz have been excellent in dealing with our recent insurance claim. We would highly recommend them to other business owners”

Mr Walker, The Leeway Hotel, Insured with Premierline

“The service I received from Premierline was excellent. I was called back promptly as promised and was able to speak to the right person straightaway. Thank you Premierline!”

Retailer, Insured with Premierline

“I couldn’t praise Premierline enough for the way in which my claim was handled, it was dealt with very efficiently and professionally and I was very happy when the claim was paid out so quickly. And I was very impressed by the fact that my renewal premium didn’t go through the roof as a result of the claim.”

Opticians, Insured with Premierline