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FEEDBACK FROM OUR HAPPY CUSTOMERS

See what our customers have to say about the great service they’ve received from Premierline Direct.

Some of our recent customer feedback

The person I spoke to at Premierline Direct was very helpful. They made sure my business insurance needs were met without being pushy and selling me something I didn’t need.

Mrs Smith, The Conifers Guest House, Insured with Premierline Direct since February 2014

I’ve just taken over a small business and needed insurance. The person I spoke to on the phone was very professional and extremely helpful. I would definitely recommend Premierline Direct to other business owners.

Ms Stenhouse, The Courtyard Restaurant, Insured with Premierline Direct since February 2014

“They really understood my requirements and were able to provide me with an insurance policy to suit my company’s needs. They were polite, efficient, very helpful and called me back when promised.”

Manufacturer, Insured with Premierline Direct since February 2014

“It was the best call I have made in ages. The person I spoke to and who put me on cover was fantastic. He was very helpful and not at all pushy. He answered all my questions and called me back when he said he would. All in all a first class service!”

Mr Greenhalf, Windor Estate Agents, Insured with Premierline Direct since January 2014

“The person we spoke to was very helpful and friendly. He really put himself out to answer our queries which made a nice change. We’ll definitely be getting a quote from them for our other properties which are coming up for renewal soon”

Commercial Landlord, Insured with Premierline Direct since January 2014

“I recently changed my shop insurance to Premierline Direct. Although the quote was more expensive than my previous insurer, it was a better policy that also covered goods in transit. I took it out because of the excellent customer service I received.”

Mrs Baron, The Sweet Shop, Insured with Premierline Direct since February 2013

“This is now our 2nd year with Premierline Direct. We have found them to be very professional and along with their parent company Allianz have been excellent in dealing with our recent insurance claim. We would highly recommend them to other business owners”

Mr Walker, The Leeway Hotel, Insured with Premierline Direct since January 2013

The service I received from Premierline Direct was excellent. I was called back promptly as promised and was able to speak to the right person straightaway. Thank you Premierline Direct!

Retailer, Insured with Premierline Direct since January 2013

“I couldn’t praise Premierline Direct enough for the way in which my claim was handled, it was dealt with very efficiently and professionally and I was very happy when the claim was paid out so quickly. And I was very impressed by the fact that my renewal premium didn’t go through the roof as a result of the claim.”

Opticians, Insured with Premierline Direct since January 2006

 

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FAQs

To save you time, here are the answers to some of the most common questions we are asked. But, of course, if you can’t find the answer you need, call us!