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LISTEN TO OUR HAPPY CUSTOMERS

We've been in business for over 10 years and here are some of our customers who have been with us throughout the journey. See what they have to say about a decade of great service from Premierline Direct and why we've continued to be their chosen insurer.

Some of our recent customer feedback


Only pay for the insurance cover you need

Landlady of The Bell, Mrs Dyer has found that Premierline Direct were able to recognise her needs as a wet pub, and provide a policy that delivered the insurance cover she needed, without paying for kitchen cover she did not.

"When we first took out the policy that was how it felt, that they were offering us a flexible policy that suited us and certainly that's why I've stayed…I stick with them because they don't mess me around."

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Competitive prices without being pushy

Mr Fieldsend of Interphase Interiors explains why Premierline Direct have continued to deliver great value insurance without the hard sell. This is just one of the reasons he's kept his shop insurance with Premierline Direct for the last 10 years…

"Premierline have been consistent with competitiveness and their organisation is such that I do not need to chase them, they remind me, the're not pushy which suits us down to the ground."

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Policies that grow with your business

Businesses change direction, and this was never more the case than with Universal Contracts, who over the years have expanded their offering to include new trades and services. Premierline Direct have been able to build a policy to ensure their insurance has kept up with their changing insurance needs. Mr Pearson explains why Premierline Direct is his insurer of choice.

"Over the years our company has changed and our policy has changed a bit, more employees, bigger insurances and different insurances for different jobs and it's just a phone call really."

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Claims dealt with efficiently

Everyone hopes they do not need to claim on their insurance, but when you do you want an insurer to be there and deliver on their promises. Mr Patel explains how Premierline delivered a fast and efficient service to settle a claim with the minimum of time and fuss.

"We've had to make claims on two occasions before, both for burglaries and they have been dealt with efficiently and satisfactorily… I've been with Premierline for the past 10 years and they have been very efficient and the service was very good. I would recommend them to anybody."

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Great service you'd recommend

See what Mrs Harland, co-owner of The Hair and Body Works, Widnes, has to say about her faultless claims experience. From initial quote through to completed claim we delivered efficient, hassle free service so that she could focus on running her day to day business effectively.

"We've been with Premierline for the last 10 years and we can come to work and have peace of mind knowing that everything will be sorted if we ever need them, so thank you."

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FAQs

To save you time, here are the answers to some of the most common questions we are asked. But, of course, if you can’t find the answer you need, call us!