Coronavirus (COVID-19) information

The final ruling on the appeal of the FCA’s Business Interruption test case has been made by the Supreme Court on the 15th January 2021.

Following the Supreme Court ruling we’re experiencing busy phone lines.

Due to the breadth and complexity of this ruling, insurers will be reviewing how this applies to them which may take some time. If you have already submitted a claim your insurer will be in contact shortly to advise how the judgement impacts your claim. If you haven’t made a claim to date and wish to you’ll find details of how to do this on your insurance policy within your policy documentation.

We are here to service your insurance needs. 

If you are a customer and your query is in relation to Coronavirus, please read the frequently asked questions underneath which might help, or contact us in the ways outlined below. If you are experiencing financial difficulty paying your premium as a result of COVID-19, please get in touch to discuss your options.

Frequently Asked Questions



















COVID-19 Insight Hub









Existing Customers


Email

Please send an email to:

Telephone

Call us during office hours
(Monday to Friday 9am to 5pm) on:

0330 102 6174

Live Chat

In office hours, simply click the live chat button on the right-hand side of most pages and one of our agents will be able to respond to your enquiry.


To obtain a business insurance quote


Purchase online

You can get an insurance quote and purchase your policy on our website for many products such as shops, salon's, tradesman, self-employed, property owner, and office insurance. Alternatively, contact us to request a call with an insurance advisor.

Telephone

Call us during office hours
(Monday to Friday 9am to 5pm) on:

0333 320 6009

Live Chat

In office hours, simply click the live chat button on the right-hand side of most pages and one of our agents will be able to respond to your enquiry.


Insurance Claims

If your enquiry is about an insurance claim, please refer to your policy wording within your insurance documents to speak to your insurer directly.