Posted on: 03 March 2017
Feefo Gold Trusted Service award 2017
As a company that prides itself in placing customers at the heart of everything we do, we are delighted to have been recognised for delivering superior service and awarded the Gold Trusted Service award by Feefo. Trusted Service is an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by its customers.
Of the 518 reviews we received from our customers last year through our commercial brands Premier BusinessCare and Premierline, we averaged a rating of 4.6 out of 5.
Feefo ensures that all feedback is authentic and from genuine customers, by matching it to legitimate transactions.
Andrew Mabbutt, CEO at Feefo said: “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first. We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
Gary Skipworth, Sales and Marketing Director commented: “It’s a real honour to receive this award from Feefo. To be recognised again for delivering exceptional experiences to our customers is a great achievement. We have fantastic teams that do their upmost to ensure our customers receive the best service possible. We act on feedback received and continue to look at ways to continuously improve the service we deliver to all our customers.”
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