Posted on: 03 March 2017
Feefo Gold Trusted Service award 2017
As a company that prides itself in placing customers at the heart of everything we do, we are delighted to have been recognised for delivering superior service and awarded the Gold Trusted Service award by Feefo. Trusted Service is an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by its customers.
Of the 518 reviews we received from our customers last year through our commercial brands Premier BusinessCare and Premierline, we averaged a rating of 4.6 out of 5.
Feefo ensures that all feedback is authentic and from genuine customers, by matching it to legitimate transactions.
Andrew Mabbutt, CEO at Feefo said: “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first. We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
Gary Skipworth, Sales and Marketing Director commented: “It’s a real honour to receive this award from Feefo. To be recognised again for delivering exceptional experiences to our customers is a great achievement. We have fantastic teams that do their upmost to ensure our customers receive the best service possible. We act on feedback received and continue to look at ways to continuously improve the service we deliver to all our customers.”
Compare business insurance
The information and tools contained in this guide are of a general informational nature and should not be relied upon as being suitable for any specific set of circumstances. We have used reasonable endeavours to ensure the accuracy and completeness of the contents but the information and tools do not constitute professional advice and must not be relied upon as such. To the extent permitted by law, we do not accept responsibility for any loss which may arise from reliance on the information or tools in our Knowledge Centre.