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Growth and Strategy

Welcome to Premierline's Insight Hub

Your go-to destination for expert guidance, insights and information on all things business.

As one of the UK’s leading SME insurance brokers, we understand the importance of having access to reliable and up-to-date information. In our Insight Hub, you’ll find a wealth of resources designed to help you navigate the complex world of business. Our comprehensive library of resources includes guides, news, articles, and tips to help you stay informed and can help you make informed decisions about protecting your business.

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Retail business owners
Growth and Strategy
How to write a retail business plan
Apr 26, 2018

Writing a shop business plan is one of the first steps prospective retailers should take before beginning to trade. Should retail ventures, for instance, require funding, a business plan acts…

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Coffee beans
Growth and Strategy
The Ultimate Mobile Coffee Business Plan: On a Budget
Jun 1, 2017

An in-depth guide to setting up a mobile coffee business Have you ever thought about starting your own mobile coffee business? Are you interested in being your own boss and…

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Row of shops with colourful shop fronts
Growth and Strategy
Building surveys for business premises
May 23, 2016

This article is part of our Business Premises Guide Providing information to support business owners with some of the more common decisions and considerations that you would need to take…

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Business board meeting
Growth and Strategy
Adding a new member to a family business board of directors
Apr 28, 2015

Expanding your family business is an exciting yet challenging process. It represents growth and a promising future. As you develop, you will need to bring more people into the business’s…

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A collection of shops shown as building blocks
Growth and Strategy
The experts guide to franchising
Jan 30, 2015

An introduction to franchising in the UK There is a wealth of information online to educate people about franchising, but it can be difficult to know where to start. In…

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Futuristic representation of AI robotics in the future
Growth and Strategy
Why business innovation is key to your SME’s growth
Aug 19, 2014

If you Google ‘famous British innovators’, you return lists of ‘great British inventions’. These include the television, the toothbrush and the tin can. But the assumption that innovation means invention…

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Customer service adviser working on a computer
Growth and Strategy
The 12 golden rules of customer service
Jan 14, 2014

Tips for excellence in customer service Customer service or ‘excellence in customer service’ is a phrase that gets used a lot by businesses. But putting really good customer service into…

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Illustration of people climbing up big steps
Growth and Strategy
How to set key performance indicators for your business

Setting key performance indicators to help your business succeed If you want your business to grow over a sustained period, you’re going to need a strategy. This applies no matter…

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Our Insight Hub authors

Kris Littlewood

Kris Littlewood

Digital Marketing Consultant

Joe Sharpe

Joe Sharpe

Account Executive

Phil Browning

Phil Browning

Client Sales Executive

Rebecca Leversidge

Rebecca Leversidge

Marketing Manager

A portrait of Steph Conway at Premierline

Stephanie Conway

Partnership Executive