0333 320 6009
0333 320 6009
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Pharmacy Insurance

Comprehensive pharmacy insurance solutions are designed to protect your business

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Pharmacy insurance solutions tailored to your business

We understand the unique challenges faced by pharmacies in today's healthcare industry. Whether you run an independent pharmacy or manage a chain of chemists, Premierline has the expertise to provide you with the right insurance.

Your pharmacy insurance solution should play a crucial role in safeguarding the financial stability and operations of your pharmacy or chemist shop in today's dynamic healthcare landscape. With the ever-evolving risks and challenges faced, having comprehensive insurance cover tailored specifically to the needs of pharmacies is essential. Whether it's protecting against property damage, liability claims, professional errors, or cybersecurity threats, pharmacy insurance provides a safety net that allows pharmacists to focus on their primary goal of providing quality healthcare services to their communities.

Our expert team understands the unique challenges faced by pharmacies, and we're here to provide you with comprehensive cover that safeguards your business against risks. Whether you run a small independent pharmacy or a chain of stores, Premierline has the right insurance solution for you.

Get in touch with Premierline today to discuss your pharmacy insurance needs. Our experienced advisors will guide you through the process, helping you find the right insurance for your pharmacy.

Start a quote 

Complete our short form to start your business insurance quote. We'll then call you at a time that's convenient for you to discuss your requirements and provide an insurance quote
Get a quote

Speak to an expert

Our advisors are just a phone call away. On average, we answer calls within 90 seconds.  Lines open Monday to Friday 9:00am–5:00pm
Call:  0333 320 6009

Pharmacy insurance cover in detail

What is pharmacy insurance?

Pharmacy insurance is a package of insurance covers designed to protect pharmacies and their businesses against various risks and liabilities. Pharmacies operate in a unique environment where they face specific challenges and potential exposures that require tailored insurance solutions. Pharmacy insurance policies provide financial protection by addressing the specific risks faced by pharmacies, including property damage, liability claims, professional errors, and other industry-specific concerns including late-night trading and prescription services.

Pharmacy insurance can be tailored to cater for a variety of trades in this sector, including chemist insurance, dispensary insurance and pharmacy insurance. It can protect your livelihood against unforeseen circumstances that can impact the future of your business and your ability to trade.

Insurance covers to consider

When deciding what insurance and covers you need to protect your business, you should consider the following:
Customer shopping in a pharmacy

Public liability insurance

Public liability insurance is a type of insurance cover that can protect your pharmacy shop against claims of injury or property damage. It is designed to provide financial protection for the pharmacy or chemist shop in the event that a patient, visitor, or member of the public is injured or suffers property damage while on the premises of the shop, or as a result of the practice's activities.

For example, if a customer were to slip and fall while browsing the chemist and sustain injuries, the practice could be held liable for the medical costs associated with the patient's injuries. Public liability insurance would help to cover these costs and protect the it from financial losses. Public liability insurance can also cover legal fees associated with defending against a claim, as well as compensation payments that may be required if the pharmacy is found to be liable for damages.

Employee working in a pharmacy

Employers' liability insurance

Employers' liability cover is another type of insurance cover that is important for pharmacies to consider. This type of insurance provides protection in the event that an employee of the practice becomes ill or injured as a result of their work.

Employers have a legal responsibility to ensure that their workplace is safe for their employees and that they are protected from harm while on the job. Pharmacies are no exception, and as such, they need to have the necessary insurance coverage to protect them in the event of employee claims. Employers' liability insurance is a legal requirement for many businesses with employees in the UK.

Pharmacy staff speaking to a customer

Property covers

If you own or rent a shop for your chemist, it is important to consider building and contents insurance. Buildings and contents insurance can provide protection for your business premises and the contents within it.

Buildings insurance can provide cover for the cost of repairs or rebuilding if your property is damaged or destroyed by events such as fire, flood, or storm damage. It can also cover the cost of rebuilding if your property is damaged by subsidence or other structural issues.

Contents insurance can provide cover for the cost of replacing or repairing your business equipment and stock if they are damaged, lost or stolen. This can include items such as expensive medications, specialist equipment and retail stock.

Having buildings and contents insurance in place can provide peace of mind and financial protection for your business.

Shop door displaying an open sign

Business interruption

As a pharmacy, you provide a lifeline to your community. If you were to suffer damage at your premises meaning you were unable to trade, then having business interruption cover included within your pharmacy insurance can help ensure you can continue to trade and tide you over financially while you get back up and running. For instance, if a fire spread from a neighbouring property to your premises meaning you were unable to operate, business interruption cover can not only cover your loss of gross profit, it will typically cover your fixed expenses such as staff wages, and may even be able to help you trade temporarily from another location while the damage is repaired.
Court building

Commercial legal protection

Commercial legal protection provides coverage for legal fees associated with defending against legal claims or pursuing legal action related to the pharmacy.

For example, commercial legal expenses could provide cover for tax and VAT disputes, employment disputes and compensation awards, as well as an allowance for jury service should you, your business partners or employees be summoned.

Medical worker using a computer

Cyber & data insurance

Cyber and data insurance provides protection against the financial and reputational risks associated with data breaches and other cyber incidents.

Pharmacists typically store and handle a significant amount of sensitive patient data, including medical records, financial information, and personal identification details. If this data is compromised due to a cyber-attack or data breach, the practice could be liable for significant damages and may also face regulatory fines and penalties.

Cyber and data insurance provides coverage for a range of expenses associated with a cyber incident, including the cost of investigating the breach, notifying affected individuals, and providing credit monitoring and identity theft protection services. This type of insurance can also cover the cost of legal fees and damages associated with a lawsuit that may result from a breach or cyber attack.

Stressed doctor

Professional Indemnity Insurance

Pharmacy professionals have a duty of care to their patients when dispensing medications and providing pharmaceutical advice. However, mistakes or oversights can occur, which could lead to harm or injury to patients or other parties involved. Pharmacy professional indemnity insurance is designed to protect pharmacists and their businesses from the financial consequences of such incidents.

It provides coverage for legal costs and financial protection in the event of claims arising from errors, omissions, or negligence in the provision of professional services within a pharmacy setting.

Medical professional speaking with a patient

Directors & Officers Cover

Directors and Officers (D&O) insurance is a type of insurance that provides coverage for pharmacy directors, officers, and other high-ranking employees against claims of wrongful acts, errors, or omissions that they may have committed in the course of their duties.

For pharmacies, D&O Insurance can provide coverage for claims of mismanagement, breach of fiduciary duty, discrimination, harassment, or other wrongful acts that the directors and officers may have committed while running the practice.

Pharmacy insurance FAQs

As a pharmacist, having insurance coverage is highly recommended to protect yourself, your pharmacy, and your customers or patients. While insurance requirements may vary depending on your location and specific circumstances, pharmacy insurance provides valuable financial protection and peace of mind in the face of potential risks and liabilities.

Pharmacy and chemists insurance can cover your buildings, equipment, clients, staff, and general trading activities. Covers to consider include:

  • Public liability – provides protection against claims made by members of the public who may be injured or suffer property damage.
  • Employers' liability – to protect against claims made by employees who may be injured or suffer illness as a result of their work.
  • Medical Malpractice - provides protection against claims of professional negligence by patients in your care.
  • Buildings cover – to cover for loss or damage to your premises.
  • Equipment, contents and stock – to reinstate your items and belongings.
  • Business interruption – to keep finances running when disaster strikes.
  • Business legal expenses – to cover the cost of legal expenses or defending your business against legal action.
  • Cyber liability - to protect against data breaches, cyber-attacks, and other online risks.
  • Directors and officers - can provide coverage for claims of mismanagement, breach of fiduciary duty and discrimination.

The specific insurance needs of a pharmacy will vary depending on its size, location, and other factors. At Premierline our insurance advisors can help doctors assess their risks and determine the appropriate insurance covers for their needs.

More information

The cost of pharmacy insurance can depend on a number of things, including the scale of your business, the level of cover you require, and the other risks associated with the care and medical industry.

We understand that cost is an important factor when choosing insurance. At Premierline, we strive to provide competitive premiums without compromising on coverage. Our team will work closely with you to assess your pharmacy's specific needs and provide you with a tailored insurance solution that offers the right level of protection at a price that suits your budget.

At Premierline, we recognise that pharmacies have distinct insurance needs. With years of experience serving pharmacy businesses across the UK, our team has gained in-depth knowledge of the industry. We understand the specific risks associated with the storage and dispensing of medications, regulatory compliance, and the importance of uninterrupted service to your patients. By choosing Premierline, you partner with experts who truly understand your pharmacy insurance requirements.
Try to have your existing insurance schedule and renewal notice available as this will give us the majority of the information that we will need. However, if you are a new business, don't worry - our business insurance advisors will be able to guide you through the process of understanding and identifying your insurance needs.
We will email your policy documentation to you which means you will receive these straight away. Alternatively, if you would prefer your documents to be posted, you will normally receive them within 5 working days.
You can pay annually using a credit/debit card or by making an electronic payment. Alternatively you can manage your payments through a monthly Direct Debit plan with our approved premium finance provider, Premium Credit Limited. 

Why choose Premierline?

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We're Business Insurance Experts

We understand the nature of running your own business often leaves little time for much else. That’s why we work closely with some of the UK’s leading insurers to find the cover that’s right for you, making arranging your insurance simple and hassle-free. We’re committed to finding the right insurance solutions for your business to let you work without worry and focus on what really matters – your business.

  • Award winning service - We're trusted by thousands of SMEs across the UK
  • Comprehensive protection - We can help with all your commercial insurance needs
  • UK based experts - Located in Lancaster, our advisors are here to help

Our customer reviews and testimonials

“Excellent Service! Unfortunately had to file an insurance claim but the process was clear and smooth. Claim payout was processed promptly. Renewed business insurance for another year.”
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Customer since November 2021
4.7/5 stars

Customers rate us 4.7/5

341 customers have happily rated our service on Feefo over the past 12 months.
Feefo Awards: Platinum Trusted Service & 10 years of proven Trusted Service

For consistently winning a Trusted Service Award for customer excellence over the past 10 years.
Don't just take our word for it, read more of our customer testimonials and reviews.

Speak to a pharmacy insurance expert

Don't leave your pharmacy business vulnerable to risks. Get in touch with Premierline today to discuss your pharmacy insurance needs. Our experienced advisors will guide you through the process, helping you find the right insurance coverage for your pharmacy. Protect your business with Premierline and gain peace of mind knowing that you have the support and coverage you need.

Start a quote 

Complete our short form to start your business insurance quote. We'll then call you at a time that's convenient for you to discuss your requirements and provide an insurance quote
Get a quote

Speak to an expert

Our advisors are just a phone call away. On average, we answer calls within 90 seconds.  Lines open Monday to Friday 9:00am–5:00pm
Call:  0333 320 6009