Posted on: 16 June 2020 (updated on 09 December)

This article was updated on 23 June 2020 to include new govenment guidance for salons.

COVID-19 measures in the UK

Across the UK, there are currently varying measures in place to prevent the spread of the virus. For the latest COVID-19 rules, regulations and measures, visit the government website of the country that you are based.

England: The latest guidance for businesses in England can be at the UK government website.

Northern Ireland: Northern Irish businesses can find the most up to date guidance at the Northern Irish Department of Health website.

Scotland: For the latest updates for Scottish businesses, visit the Scottish government’s website.

Wales: Business based in Wales can find the most up to date information by visiting the Welsh government website.

The following article may refer to government guidelines which were in place on the date it was published.

Coronavirus safety in your salon

In May 2020, the UK Government announced its steps to allow non-essential retail businesses to reopen from early June, following the UK-wide lockdown to help slow the spread of Coronavirus (COVID-19). However, some businesses may have to wait until July to be able to begin trading again.

Due to the nature of the activities in a salon, it is virtually impossible to maintain social distancing between you and your clients, but there are many precautions you can introduce to ensure you, your employees and customers remain safe. Take a look at some guidance below for when the Government will allow a salon-based business to open again.

Ensuring your salon is ‘Covid-Secure’

Social distancing for customers

Social distancing has been one of the most effective methods of reducing the spread of the virus, however, social distancing is practically impossible when doing one to one treatments/haircuts with your clients, but this doesn’t mean that the rest of the salon can’t observe social distancing.

Only allow treatments by appointment, giving adequate time between appointments so that customers are kept away from each other.

Keep all walkways and waiting areas clear to allow enough space for people to move around the salon without congestion.

Thorough cleaning routines

 A rigorous cleaning routine can help kill coronavirus that may be on surfaces. At both the start and the end of the day, give all surfaces in your premises a thorough cleaning with disinfecting wipes and surface cleaner. You should also do this following any session with a client in case they unknowingly bring coronavirus into your business.

If you are a mobile practitioner, you should also wipe down surfaces before and after any treatment with a client. You should also encourage your client to clean down any surface that you may have come into contact with during the course of your visit.

Encourage your customers to wash or sanitise their hands on entering the salon. You should keep a supply of hand sanitiser to use following treatment, and ask your client to use some once you have left.

Personal Protective Equipment and hand sanitiser

When engaging with a customer, make sure that you are wearing the equipment that helps to stop the spread of coronavirus, such as a facemask or disposable plastic gloves.

Personal Protective Equipment (PPE) is currently in high demand, so acquiring the correct kind to keep you protected could be difficult. Consider not reopening your business until you have enough equipment to protect both yourself and your customers.

If you are a hairdresser or barber, consider purchasing a supply of disposable aprons to protect you and disposable hair cutting capes to protect your customers.

Hand sanitiser is also known to be effective at killing coronavirus, so have a ready supply on your premises and make sure that your staff and customers can use it when required.

Payment systems

Many businesses who operated during the height of the coronavirus pandemic would only use card payments, as this was believed to be the most hygienic method of spending. Therefore, ensure that your salon only accepts card payments, be sure to let your clients know you’ll not be accepting cash when they contact you to book their appointment.

Take a look at one of our previous articles on how you can take your business cashless.


Ensure you have an appointment booking system in place and politely request that clients arrive at the agreed time and alone to maximise social distancing.  It may be wise to allow more time for each appointment than you would have previously, as this will be helpful so that you can clean the area before and after each client appointment.

Also request that if any of your clients are feeling unwell or they have been in contact with anyone displaying Covid symptoms that they contact you immediately to rearrange their appointment.

Hair and Beauty insurance with Premierline

Insurance can be difficult to arrange for your business, especially if you’re not sure what you’re looking for. The huge range of ever-changing treatments also makes it difficult to know what kind of hair and beauty insurance you need for your business, which is why using an insurance broker, like Premierline is so beneficial.

At Premierline, our insurance experts are trained to assess your business’ needs and arrange a bespoke insurance package that covers your business for what you need. So whether you require barber insurance, hairdresser insurance or beauty salon insurance get in touch to speak with one of our insurance advisors to get a quote today.

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