Posted on: 07 March 2018

Feefo Gold Trusted Service award 2018

As a business that prides itself on providing the best customer experience, it’s an honour to have been awarded Feefo’s Gold Trusted Service Award for the second year running. This independent symbol of trust recognises companies that deliver exceptional experiences, as rated by real customers.

Of the 663 reviews that our customers left last year, we scored an average rating of 4.6 out of 5 stars.

Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’

Rebecca Leversidge, Marketing Manager commented “To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continue improving. We’re looking forward to another successful year ahead.”

Feefo is a ratings and review platform that provides the tools to collect genuine, purchase-verified feedback on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.

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2018 Retail Marketing Calendar

Business Guidance

2018 Retail Marketing Calendar

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